1. Were you greeted in a timely manner?
Excellent
Good
Average
Poor

2. Did the salesman handle himself in a professional manner?
Excellent
Good
Average
Poor

3. Did the salesman have good product knowledge?
Excellent
Good
Average
Poor

Salesman

1. Did the service people arrive when they were scheduled?
Excellent
Good
Average
Poor

2. Did they present themsevles in a professional manner?
Excellent
Good
Average
Poor

3. Did they complete the work in a timely manner?
Excellent
Good
Average
Poor

4. Did they seem knowledgeable about the work they did?
Excellent
Good
Average
Poor

Service Technicians

1. How did you hear about us?
Yellow Pages
Newspaper
Radio
Referral
Other
Source:

2. Would you send other people to our store?
Excellent
Good
Average
Poor

3. Please rate your visit to Cue & Billiard Showcase?
Excellent
Good
Average
Poor

4. Are you likely to visit our store again for additional items?
Excellent
Good
Average
Poor

Your Name:
Your Email:
Phone Number:	ext.